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A convenient way to manage product and account details


Speednet Express ADSL
Your AAPT Service AssuranceWhen you choose AAPT as your telecommunications partner, you can be 100% confident that you will be provided with world-class technology and responsive service you can depend on.

To ensure you’re looked after, we provide access to our award winning 24/7 Call Centre, Account Managers, Product Specialists, Communications Consultants, even our management team. Right to the top, AAPT focuses on customers, and it shows in the service and solutions we provide.

Over the years, we’ve built a reputation for reliability, cost-effectiveness and personal customer service. This commitment earned us recognition as International Carrier of the Year at the Australian Telecom Awards in 2004.

Single provider

•  Simpler management – To save you the time and hassle of juggling multiple providers, your AAPT Account Manager can act as a single point of contact for your business, even if you use other companies for some of your telecommunications services.  
•  Faster, easier changes – By using AAPT as a single provider, we can quickly arrange various changes or upgrades for you across your systems with a central contact.  
•  Reduce complexity – By co-ordinating our strong network of integration and hardware partners, we deliver quality end-to-end business solutions at competitive rates.  


Dedicated Account Management

•  From setup to ongoing service – Our Account Managers are trained to take ownership to get your telecommunications services set up right the first time.  
•  Quick access to the right person – If you have any problems, your Account Manager can put you directly in touch with the best AAPT person to resolve issues or answer your questions.  
•  Proactive advice – Your Account Manager will keep you up-to-date with the latest innovations and best technology available to increase your productivity and lower costs.  


Control over costs

•  With the AAPT Online Bill Analyser you can conveniently access, monitor, manage, and pay for your business landline, calling, mobile, internet and data costs centrally.  
•  This makes it easy for you to identify where savings can be made, reconcile your account and resolve any queries.  


If you have any questions or need more information about our products or services, please don’t hesitate to contact us online or give us a call on 13 33 73.