Choose from the following options if you wish to order a product, request support, make changes to existing services or ask any questions via email or phone.

Note: This information is for AAPT Business enquiries (business with 5+ employees). For business with 4 or less employees please visit AAPT Small Office / Home Office.


Contact AAPT Business via email:
Select the nature of your enquiry here: Business Sales and Product Enquiry Business Billing Enquiry Business Faults & Support Enquiry Business Provisioning Enquiry Teleconferencing Booking Form Wholesale Enquiry VicOne Support Government Support Residential & Home Office Enquiry

Contact AAPT Business via Telephone:

*Outside of Australia? Complete our online form or
  contact us on 61-2-8314-0602

Business Enquiries companies with 101+ employees

Phone: 1800 675 666

Small Business Enquiries

Phone: 13 33 37 Contact Form service@aapt.com.au

Faults & Support (AAPT Business Service Centre)

Voice and Data faults

Phone: 24 hours, 7 days a week 1800 357 597 Contact Form Click here for online form

Billing Enquiry

Phone: 9:00am - 5:30pm EST Monday-Friday 1800 357 597 Contact Form Click here for online form

Provisioning Help Desk

Covers installation, disconnection, and relocation phone services

Phone: 9:00am - 5:30pm EST Monday-Friday 1800 357 597 Contact Form Click here for online form

Teleconferencing Booking

Phone: (Reservations) 1300 360 451 Fax (Reservations) 1800 730 303 Teleconferencing Booking Form Click here

VicOne Support

Phone: 1800 638 842 Fax 03 9414 3599 Contact Form Click here for online form

Government Support

Phone: 1800 736 794 Fax 1800 735 393 Contact Form Click here for online form